Refund Policy

Last Updated: October 9, 2024

1. Free Educational Resources

All current content on GiftRoya.org is provided free of charge. Users have unlimited access to our educational resources about gift cards without any payment requirements.

2. No Transaction Processing

GiftRoya.org does not sell gift cards or process any gift card transactions. We do not handle payments for gift cards. For gift card purchases, refunds, or issues, please contact the relevant retailer or issuer directly.

3. Future Premium Services

In the event that GiftRoya.org introduces premium content or paid services in the future, the following refund policy would apply:

3.1 Subscription Services

For any future subscription-based services:

• Monthly subscriptions: Refunds may be requested within 7 days of purchase
• Annual subscriptions: Refunds may be requested within 30 days of purchase
• Subscriptions canceled mid-term will remain active until the end of the billing period

3.2 One-Time Purchases

For any future one-time purchases:

• Refunds may be requested within 14 days of purchase
• Products must not have been fully accessed or downloaded to be eligible

4. Refund Process

Should we introduce paid services, the refund process would be:

1. Submit a refund request to [email protected] with your order information
2. Our team will review your request within 3 business days
3. Approved refunds will be processed within 5-10 business days
4. You will receive an email confirmation once processed

5. Contact Information

For any questions regarding this policy, please contact:
Email: [email protected]
Phone: +1 (778) 945-3821
Mail: GiftRoya Educational Services Inc., 1200 Burrard Street, Suite 450, Vancouver, BC V6Z 2C7, Canada

6. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of our services following changes constitutes acceptance.