â„šī¸ EDUCATIONAL RESOURCE - This website provides educational information about gift cards. We do not sell gift cards or process any transactions.
📞 +1 (778) 945-3821 📧 [email protected] 🕒 Mon-Fri: 8:00 AM - 7:00 PM PST

Contact Us

Have questions about gift cards or our educational content? We're here to help. Contact our team for information about gift card safety, usage tips, or to provide feedback on our resources.

Educational Resource Only: Please note that GiftRoya.org is strictly an educational resource. We do not sell gift cards, process payments, or facilitate gift card transactions. For gift card purchases or issues with specific cards, please contact the relevant retailer or issuer directly.

Contact Information

Email: [email protected]

Phone: +1 (778) 945-3821

Fax: +1 (778) 945-3822

Business Hours:
Monday - Friday: 8:00 AM - 7:00 PM PST
Saturday - Sunday: Closed

Mailing Address:
GiftRoya Educational Services Inc.
1200 Burrard Street, Suite 450
Vancouver, BC V6Z 2C7
Canada

Send Us a Message

Frequently Asked Questions

Do you sell gift cards?

No, GiftRoya.org is strictly an educational resource. We do not sell gift cards or process any transactions. Our purpose is to provide information about gift cards to help consumers make informed decisions.

Can you help with my specific gift card issue?

While we cannot provide direct assistance with specific gift card transactions, we offer educational resources that may help you understand how to resolve common problems. For specific issues, you should contact the gift card issuer or retailer directly.

How quickly will you respond to my inquiry?

We strive to respond to all inquiries within 24-48 business hours (Monday-Friday). More complex questions may require additional research time.

Can I suggest a topic for your educational content?

Absolutely! We welcome suggestions for new educational content about gift cards. Please use the contact form above to submit your ideas.

Report Gift Card Scams

If you've encountered a gift card scam or suspicious activity, we encourage you to:

  1. Contact the gift card issuer immediately to report the issue
  2. Report to the Federal Trade Commission (FTC): 1-877-FTC-HELP or visit reportfraud.ftc.gov
  3. Report to the Canadian Anti-Fraud Centre: 1-888-495-8501 or antifraudcentre.ca
  4. File a report with your local police department
  5. Share information about the scam with us (no personal details required) so we can help educate others

Our goal is to help reduce gift card fraud through education and awareness.

Major Retailer Customer Service

For specific questions about retailer gift cards, we recommend contacting them directly:

While we provide educational information about gift cards, we are not affiliated with any retailer and cannot address retailer-specific inquiries.