Find answers to common questions about gift cards, safety, and our educational content.
A gift card is a prepaid stored-value card, usually issued by a retailer or bank, to be used as an alternative to cash for purchases. Gift cards can be physical or digital (e-gift cards) and typically work like debit cards with a predetermined balance.
There are several types: Retailer-specific gift cards (Amazon, Target), Open-loop gift cards (Visa, Mastercard), Digital/e-gift cards, Mall gift cards, and Entertainment cards (iTunes, PlayStation). Each type has different usage rules and restrictions.
In the USA and Canada, most gift cards don't expire thanks to federal laws. However, promotional cards may have expiration dates. Always check the terms and conditions on your specific gift card.
The safest places are: Official brand stores, Official websites or apps, Major shopping malls, Authorized retailers, and Licensed stores. Avoid purchasing from unknown online sellers or classified ads.
Look for: Intact scratch panel over PIN, Undamaged packaging, Present security features, No barcode manipulation, Unbroken security seals, and No visible PINs or codes. Purchase from staffed counters when possible.
Common scams include: Government impersonation (IRS/CRA demanding payment), Fake online deals, "Verification" calls requesting card details, Employment scams requiring gift card payments, and Fake charity collections. Remember: legitimate organizations never request gift card payments.
Methods vary by retailer but typically include: Checking the retailer's website, Calling customer service (number on back of card), Using the retailer's mobile app, Asking at the store, or Checking your receipt if recently purchased.
First verify the card hasn't expired and you're entering the correct information. Contact the retailer's customer service with your card number and receipt. Keep all documentation as proof of purchase.
No. GiftRoya.org is strictly an educational resource. We do not sell gift cards, process payments, or facilitate any transactions. Our sole purpose is to provide accurate, unbiased information to help consumers.
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We update our content regularly: Major policy changes are updated as announced, Consumer protection updates within 72 hours, General content reviewed quarterly, and Scam information updated as new threats emerge.
